PerfectServe Chooses Lyniate Rhapsody as a Service to Complement Its Interoperability Efforts


A powerful cloud-based engine helps PerfectServe grow its robust integrations program, which already supports hundreds of key clinical integrations

Knoxville, Tenn. and BOSTON, October 25, 2022 /PRNewswire/ — PerfectServe®a leading provider of clinical collaboration and provider scheduling cloud solutions, today announced a partnership with Lyniata global leader in healthcare data interoperability, to power its clinical integrations program using Lyniate Rhapsody as a Service. The move allows PerfectServe to build on an existing program that already supports hundreds of integrations with major clinical, computer and telecommunications systems.

PerfectServe announced that it will power its Clinical Integrations Program, which already supports integrations with hundreds of key clinical systems, with Lyniate Rhapsody as a Service (RaaS). The powerful integration engine is flexible enough to accept and output a wide variety of message types, meaning RaaS will be the one-stop solution for aggregating and converting data across all PerfectServe products.

The new integration engine helps PerfectServe improve an already strong clinical integrations program.

Lyniate has over two decades of experience building Best in KLAS® interoperability solutions. By choosing Lyniate Rhapsody as a Service (RaaS), PerfectServe’s Client Solutions team is now equipped with a more advanced and user-friendly integration engine. As a cloud-based solution, RaaS reduces PerfectServe’s overhead and maintenance, and the engine’s inherent flexibility means it can accept and output a wide variety of message types. All of these benefits converge to enable RaaS to become the single solution for data aggregation and conversion across all PerfectServe products.

“In today’s complex healthcare environment, siled technology solutions cannot meet the growing communication, collaboration and workforce management needs of our customers,” said VP of Solutions. PerfectServe customer. Lois Hester. “We work with hundreds of hospitals and healthcare systems, and interoperability is an essential part of every customer’s deployment. We look forward to building on the extensive list of clinical integrations supported by PerfectServe by partnering with an industry pioneer like Lyniate.

“Interoperability is in Lyniate’s DNA, and that’s because our company was started by interoperability experts who understand that the best patient care is made possible by fast and reliable sharing of data between systems. key clinics,” said Scott Galbari, President and Chief Operating Officer at Lyniate. “It’s a pleasure to partner with a company like PerfectServe, who shares this vision and uses its communication and planning technology to deliver a better, more connected and more efficient experience for providers and patients.”

Upgrading to RaaS is just the latest development in PerfectServe’s integrations program, which has grown over the years to include integrations with hundreds of leading clinical systems. In addition to integrating with all major EHR vendors (Epic, Cerner, MEDITECH, Allscripts, etc.), PerfectServe also supports the following integrations, among others:

  • Patient census and demographics: Ensure all patient context is automatically inserted into messages to save care team members from having to search and manually enter this information repeatedly. This integration also makes it easy to review the complete communication history for a given patient.

  • Orders and results: Deliver urgent patient care faster by instantly receiving critical orders and test results without having to return to the workstation to check for updates. PerfectServe’s intelligent routing can automatically transmit critical abnormal test results directly to clinicians. Test results can also be easily routed to requesting providers or other members of the care team.

  • Patient flow: Securely communicate patient transition events to the extended care team, including primary care providers, care coordinators, hospitalists and others, to close communication gaps, facilitate patient care collaboration patients and meet regulatory requirements.

  • Patient monitoring: Integration of alarms from biomedical devices, physiological monitors and other systems allows the healthcare team to monitor patients in real time by remotely assessing alarms to ensure the most critical are identified faster. It also reduces alarm fatigue for clinicians and alleviates patient dissatisfaction with hospital noise levels.

  • Call Nurse: By integrating PerfectServe with the nurse call system, all nurse call alarms can be sent directly to mobile users in order to distinguish urgent calls from lower priority calls such as a request for water. These alarms can be shared or escalated within the care team, and critical alarms can be escalated if not addressed in a timely manner.

  • Consulting: Consultations usually require a fair amount of manual babysitting. PerfectServe’s routing capabilities can be used to automate order lookup notifications through integration, including the ability to deliver orders based on “routine” or “STAT” priorities. This saves nursing staff time and reduces the risk of delayed or missed consultations that negatively impact patient care and length of stay.

To learn more about supported integrations that streamline care coordination in PerfectServe’s solutions, visit PerfectServe Integrations Page.

About PerfectServe
PerfectServe accelerates the speed of care by optimizing provider schedules, streamlining clinical communication, and involving patients and their families in the care experience. Our cloud-based software simplifies complex workflows and clinical schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We encourage more effective collaboration in care across all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has 25 years of experience and is a trusted partner to over 500 hospitals and 30,000 medical practices.

About Lynate
Lyniate partners with healthcare organizations around the world to deliver a flexible interoperability suite that reliably connects the people and the quality data they need. As a trusted partner, Lyniate powers applications and workflows that improve clinical, operational and financial outcomes today while helping healthcare teams understand, prepare for and influence the changes ahead. . Lyniate is committed to bringing people Best-in-KLAS® ranked interoperability solutions for healthcare, from specialty clinics to large healthcare networks, from health insurance providers to health technologies, and everything rest.
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Contact PerfectServe:
Matt Kothe | Senior Corporate Marketing Manager

Media Contact:
Ashley Greer | Media Relations, Uncommon Bold

PerfectServe accelerates the speed of care by optimizing provider schedules, streamlining clinical communication, and engaging patients and families in the care experience.  (PRNewsfoto/PerfectServe)

PerfectServe accelerates the speed of care by optimizing provider schedules, streamlining clinical communication, and engaging patients and families in the care experience. (PRNewsfoto/PerfectServe)



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